Common questions about billing

Do you have a free plan?

When you sign up, you get $25 free credits once you put in your credit card. You get full API access, and FastPix video data. If you want to test and do a trial without putting in your credit card, then you can still upload videos which will be limited to 10 seconds, watermarked with FastPix’s logo. These will also get automatically deleted after 24 hours.

How is usage calculated?

You are billed based on the quantity, that is per minute of video upload, the volume of video you store (per min of video), and the amount of video (per min) your users stream each month.

Do I pay for every video format/bitrate that is encoded?

No, you're charged based on the duration of the video you encode. So, if you encode a one-minute video, regardless of how many different formats or qualities, you're still only charged for that one minute.

Do I pay for every resolution that is delivered or streamed?

We offer resolution-based pricing tiers, which are determined by the total number of pixels in the video calculated by multiplying its height and width. These tiers are applicable to encoding, storage, and streaming (delivery) services. If a video is delivered in multiple resolutions, it will be charged based on the minutes delivered for each resolution. Automatic discounts are applied based on the resolution of your videos.

How do I get FastPix video data?

For any FastPix user, FastPix data is included. You need to integrate FastPix Video Data to track experience, engagement, and errors in real-time.

Do you offer custom pricing for enterprise usage?

Yes, we offer custom personalized pricing for enterprise teams and scaling organizations. With discounts for high-volume annual commitments for enterprise usage.

Are all the features included in Pay as go plan?

Yes! With the "Pay as you go" plan, you have full access to all platform features.

How much does FastPix cost to use?

Our pricing does not require any commitment or minimum volume of transcoding jobs. Besides, there is no minimum fees, you only pay for what you use. Use our pricing calculator to estimate your monthly costs.