Live stream disconnects

While broadcasting your live streams might get disconnected due to network errors or might even be due to errors in the streaming software. FastPix lets you handle this disconnects. Here in this guide, you will get to learn about Reconnect Window and how you can add a slate image to be displayed in your live streams for when it gets disconnected.

Reconnect window

• When a live stream is created, and the stream is connected to an encoder i.e. OBS and when successful connection is established then FastPix sends the video.live_stream.connected event.
• When the encoder begins sending media to the ingest server, you'll receive webhook events called video.live_stream.recording and then video.live_stream.active.
• Everything goes fine until network issue occurs. Thereafter, FastPix sends video.live_stream.disconnected event.
• Reconnect Window mainly works when network issues occur.
• The Reconnect Window determines how long the system waits (in seconds) before declaring a live stream as over due to a disconnect. If not specified, it defaults to 60 seconds.
• When a stream stops because of a network problem and the network returns within the reconnect window, the stream resumes and functions normally.
• When a network won’t return within the reconnect window then the stream stops and enter an idle state. At this point FastPix sends both a video.live_stream.idle event and video.asset.created event, indicating that an asset has been created for the concluded stream.